GUCCI 'GUCCI' Hair Clip with Crystals | Gucci hair clip (multi-color)
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✔ 100% brand new genuine goods purchasing agent (if necessary, you can accompany the inspection, at your own expense)
✔ Full Set delivery at specialty stores, including all paper bags, paper boxes, dust bags (if any)
✔ A photocopy of the receipt or gift receipt will be provided
✔ Lowest price guaranteed, cheaper than Hong Kong specialty stores*!
✔ Global warranty service (if applicable)
*Not applicable to some brands and products
👇 Keep scrolling until the END !!! 👇
📷 繼續滑到最下方，有完整圖片和資訊！
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About: GUCCI 'GUCCI' Hair Clip with Crystals | Gucci hair clip (multi-color) / Black
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'GUCCI' crystal logo detail
After placing an order for a product, our store will go to a specialized store to purchase it.
Purchase Guide: 100% Authentic Products Guaranteed
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LONDONKELLY sells only 100% authentic products. All products are purchased directly from boutiques, department stores, official brand websites, or physical stores in the UK and Europe.
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If customers have any doubts about the authenticity of the product, we can accompany them to Tsim Sha Tsui, Hong Kong for professional authentication services. The authentication fee will be borne by the customer.
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We guarantee that all products are 100% authentic. If any counterfeit product is found, we will provide a 200% full refund.
Product Ordering
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All products sold by LONDONKELLY are ordered and purchased from brand boutiques, department stores, official websites, online/offline select shops, and brand-owned stores (if the products are directly operated) in the UK and European countries.
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Depending on the local store situation, products may be out of stock or shipping may be delayed, resulting in order cancellation.
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Once the order is confirmed, if the product price changes due to exchange rate fluctuations or price increases in local European stores, we will notify the customer. The customer can then choose to cancel the order and apply for a refund. There will absolutely be no fraudulent activity involved.
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We offer purchasing services for a variety of brands. Products not listed on the website can also be inquired about via WhatsApp or email, and we will provide quotes and purchasing services.
Quality verification
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During the purchasing process, each product undergoes rigorous inspection to ensure that there are no problems at the time of purchase.
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To avoid unnecessary disputes with customers, we will take photos or videos before shipping. Customers can view the relevant photos.
Packaging and Receipts
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Branded packaging (box, shopping bag, dust bag, card) will be provided in full.
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A copy of the receipt (for deleting personal information) or a gift receipt will be provided.
(Packaging contents may vary depending on the store and seller; shopping bags may be replaced with department store bags.) -
A copy of the receipt or gift receipt does not affect the global warranty.
Orders delivered to Hong Kong:
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Delivery from the UK or Europe to Hong Kong is handled by DHL, Royal Mail, etc. Local delivery within Hong Kong is handled by SF Express.
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The product price includes local shipping within the UK.
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Purchases of HKD 345.00 or more qualify for free local SF Express shipping within Hong Kong; otherwise, a shipping fee of HKD 30.00 will apply. Alternatively, self-pickup is available.
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The product will be delivered to Hong Kong within approximately 5-14 days after order confirmation (excluding Saturdays and Sundays).
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For expedited delivery, products will be delivered directly from London to the customer's designated address, taking approximately 3-5 days. An additional fee of HKD 300-600 will apply.
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Once the product arrives in Hong Kong, it will be shipped via SF Express within 3 days. Customers can choose door-to-door delivery, SF Express self-pickup point, or smart locker.
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After shipment, the customer will receive two tracking numbers: the first is a DHL tracking number (UK to Hong Kong), and the second is a SF Express tracking number (Hong Kong to the designated address). Please check your emails, as they may be classified as spam.
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For expedited delivery, you can choose DHL UK direct delivery, which takes approximately 3-5 days. Please inquire about additional fees via WhatsApp.
※ Delivery may be delayed due to customs inspections or inventory conditions. We will notify you separately.
Orders from Mainland China/Macau:
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After the product arrives in Hong Kong, it will be delivered to the designated address via SF Express with cash on delivery. The customer is responsible for the shipping costs and local taxes.
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Alternatively, you can choose DHL UK direct delivery or EMS (with tracking number). Please inquire about shipping costs via WhatsApp.
*You can also choose to pick up your order at our Hong Kong store; we recommend applying 8 days in advance. For urgent orders, please use our express delivery service.
Taiwan/ European/Overseas Orders:
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Orders will be shipped via DHL UK Direct or EMS (with tracking number).
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Orders under HKD 5,000 will incur a shipping fee of HKD 250, while orders over HKD 5,000 will enjoy free shipping. However, larger packages may incur additional shipping fees, which will be announced separately based on the specific circumstances.
Orders from the United States and Canada:
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The order will be shipped directly from the UK via DHL.
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Orders under HKD 5,000 will incur a HKD 600 shipping fee, while orders over HKD 5,000 will enjoy free shipping. However, larger packages may incur additional shipping fees, which will be announced separately based on the specific circumstances.
Store pickup/In-person pickup available at the store address (in-person pickup is possible):
Shops 1229-30, 1241-42, 12/F, Grandview Commercial Centre, 8 Hysan Avenue, Causeway Bay, Hong Kong. Opening hours:
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Tuesday: 16:30 - 19:30
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Thursday: 16:30 - 19:30
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Friday: 16:30 - 19:30
Payment methods
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Online: Visa, MasterCard, FPS, PayPal, WeChat Pay, Alipay
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Shops accept Visa, Mastercard, UnionPay, and other cards and mobile payments.
Product Price
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The product price includes all fees (credit card processing fee, UK to Hong Kong shipping fee, Hong Kong local pickup fee).
After-sales service and global warranty
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LONDONKELLY offers purchasing services but has no direct contact with local manufacturers, therefore it cannot provide after-sales service for its products.
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Major brands such as Chanel, Hermès, and Louis Vuitton offer after-sales service in any of their stores worldwide.
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For after-sales service, please contact the official Hong Kong brand store directly.
※ Copies of receipts or gift receipts do not affect warranty service.
Refund and Exchange
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If an order cannot be completed due to product shortage, we will notify you immediately and provide a full refund.
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After placing an order on the website, customers can change the product or cancel the order before the staff purchases the product.
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After purchase, we will take photos or videos and send them to the customer! (If there are any problems after confirming the product, we can replace it with another product.)
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Refunds are not available after purchase due to personal reasons.
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All products are non-refundable and non-exchangeable after shipment.
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If you encounter any obvious problems (excluding damage caused by human error) after receiving the product, please contact us within 24 hours. We will be unable to process any issues reported after this period.
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Note: Most natural characteristics of materials (leather texture, slight color variations, dents, scratches, glue marks, etc.) are not considered defects. Customers seeking perfection are advised to purchase directly from our store.
LONDONKELLY leverages its past purchasing experience to find the highest quality products for its customers.
If you have any questions, please contact us via WhatsApp or email!
LONDONKELLY.COM.HK
1. Alone
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After selecting your desired products on the website, place an order.
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Please fill in your personal information (name, address, phone number) accurately when registering with Kelly London.
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If you choose SF Express for delivery, you can fill in the address of the SF Express smart locker.
2. Purchase and Confirmation of Goods
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After payment is confirmed, we will purchase directly from the official store or department store.
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After the purchase is completed, product photos or videos will be provided for your confirmation.
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However, Jellycat products will be shipped directly without taking separate photos.
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Other products may sometimes be shipped directly without a photo.
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We will notify you separately if there are any stock shortages or if custom orders are required.
3. Delivery Information
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The goods will be shipped via DHL or Royal Mail.
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Express delivery takes 3-5 days, while standard delivery takes 5-14 days (excluding Saturdays and Sundays).
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You can expect to receive your order within 5 to 10 days on average.
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A tracking number will be provided when the item is shipped, allowing you to easily check its delivery status.
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We will notify you separately if there are any delays in customs inspections or cargo processing.
4. Goods are to be collected and picked up in person:
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Once your goods arrive in Hong Kong, you will receive a pickup email. Please collect your goods at our store during business hours.
address:
Rooms 1241-42, 1229-30, 12/F, Grand View Commercial Centre, 8 Hysan Avenue, Causeway Bay, Hong Kong. Opening Hours: -
Tuesday: 16:30 - 19:30
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Thursday: 16:30 - 19:30
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Friday: 16:30 - 19:30
SF Express delivery:
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The goods will be shipped out within 3 days after arriving in Hong Kong.
5. Packaging and Receipts
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This will include a copy of the receipt (with deleted personal information), gift receipt, shopping bag, box, dust bag, card, etc.
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Packaging contents vary by brand; shopping bags may be replaced with department store bags.
Order Inquiry
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You can check your order status here.
More information
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For more details, please refer to the purchasing agent's instructions, terms and conditions.
LONDONKELLY.COM.HK
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A: All products are purchased from official UK stores, department stores, and the official website, and come with branded packaging (boxes, shopping bags, dust bags, cards, etc.).
(Packaging contents may vary depending on the store and seller; shopping bags may be replaced with department store bags.)
2. Will a receipt be provided?
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A: We will provide a photocopy of the personal data deletion receipt or a gift receipt.
3. Payment upon sample selection after ordering?
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answer:
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Purchase only after 100% full payment.
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For purchases of HKD 30,000 or more, a 50% deposit is required upfront, with the balance payable upon pickup.
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4. Can I change or cancel my order?
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answer:
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You can change or cancel your purchase before buying from the store.
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Once the purchase is completed, cancellation or refunds are not possible for personal reasons.
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5. When can I expect to receive the goods?
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answer:
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Arrival in port within 5 to 14 days after ordering (usually 5 to 10 days, excluding Saturdays and Sundays).
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For urgent shipments, you can choose DHL Express Delivery (3-5 days, additional fee HKD 300-600).
* Delays may occur due to customs inspections or inventory status.
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6. Main luxury brands purchased through personal shoppers
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A: Chanel, Louis Vuitton, Celine, Christian Dior, Hermès, Gucci, Prada, Loro Piana, Vivienne Westwood, etc.
Other brands can also be searched and purchased by sending photos.
7. What if there are problems after receiving the goods?
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answer:
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It has been inspected at the time of purchase and usually has no major problems.
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We will take photos and videos for your confirmation after you purchase! (If there are any problems, we can arrange to exchange for other products).
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Contact us within 24 hours of receiving the goods to arrange a replacement (provided they have not been used).
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The natural characteristics of leather (texture, minor dents, color differences, etc.) are not considered defects.
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8. Can I purchase products from brands not listed on the website through a proxy?
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A: Yes! Please send a photo/model number via WhatsApp or email, and we will confirm it for you.
9. Price selection?
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answer:
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You can usually buy it at a relatively affordable price.
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Popular products or products that require a wait may have higher prices.
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10. Is there after-sales service?
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answer:
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LONDONKELLY is a purchasing agent service and cannot provide after-sales service directly.
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Brands such as Chanel, Hermès, and Louis Vuitton offer after-sales service at their boutiques worldwide (subject to varying brand policies).
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For after-sales service, please contact the Hong Kong brand store directly.
※ Copies of receipts or gift receipts will not affect maintenance services.
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11. If Jellycat is out of stock, can I purchase it by searching for photos?
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answer:
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No. "LONDONKELLY out of stock" means that the item is also unavailable in London's online and physical stores, and cannot be purchased.
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They may restock, so we suggest checking again in a few days, or sending photos and dimensions via email.
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Jellycat items cannot be pre-ordered when out of stock; it is recommended to check the website frequently to confirm availability.
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12. Can I still buy out-of-season products?
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answer:
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Yes, some older products are available, but most are harder to find.
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Please send us a photo and model number, and we will confirm it for you as soon as possible.
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13. Can I buy luxury items for my wedding through a personal shopper?
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A: Yes, you can. Please allow sufficient time for purchase inquiries.
14. Can I buy luxury goods online without a proxy?
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answer:
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Yes, we can purchase luxury clothing, shoes, watches, handbags, accessories, jewelry, children's wear, etc.
※ Other British and European products can also be purchased through our agent if they are not too large.
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15. Can you do shopping for me at the Bicester Village outlet mall in London?
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A: Yes. Please provide photos (screenshots) and model numbers of the required products.
16. What happens if an item is out of stock after ordering?
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A: A HKD 200 coupon will be issued (applicable to orders of HKD 9,900 or above).
17. What happens if goods are not received within 14 days of ordering?
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answer:
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In most cases, you can receive the goods within 10 days. If the goods are difficult to confirm, you will be notified individually.
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If you do not receive a confirmation of goods and do not receive the goods within 14 days, a HKD 200 coupon will be issued (applicable to orders of HKD 9,900 or above).
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18. Can I buy it at a lower price than on other websites?
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answer:
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Yes. If you have screenshots of other websites or reliable information, we will refer to them and provide a quote.
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The price will be calculated at the same price, and a HKD 200 coupon will be issued (applicable to orders above HKD 9,900).
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19. If I find a lower price on another website after purchasing, can I get a refund for the price difference?
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answer:
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Yes. The price difference will be issued as a coupon on the Londonkelly website.
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Notification is valid within 30 days of purchase.
(The products must be the same and in the same condition. Counterfeit goods or those sold by individual sellers are not eligible. Jellycat, Hermes, and Goyard are also excluded from this policy.)
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20. Is there a reward for referring a friend?
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answer:
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Yes. If your friend completes the purchase, contact them via WhatsApp within 3 days and provide your friend's name to receive a HKD 100 reward.
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Applicable to orders of HKD 9,900 or above.
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21. Are there any discounts for writing reviews?
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answer:
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Share your purchase experience in Google reviews and tag LONDONKELLY
https://g.page/r/Cd64yvNG87FGEAE/review -
Send a screenshot to WhatsApp to receive a HKD 200 reward (applicable to orders of HKD 9,900 or above).
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One to three customers who leave the best review each month will receive a Labubu gift (the winners will be contacted directly).
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22. Explanation of out-of-stock situations when purchasing 2 or more Jellycat items.
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condition:
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Free shipping is available for orders of 2 or more items totaling HKD 345 or more.
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When 1 item is out of stock:
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Orders below HKD 345:
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An additional shipping fee of HKD 30 will be charged, and you will be notified via email.
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Option 1: If you wish to purchase additional products and your order amount reaches HKD 345 or above, you can enjoy free shipping.
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Option 2: If no additional purchase is required, the remaining amount will be refunded after deducting HKD 30 for shipping.
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If you do not receive a reply within 2 days of sending the email, your order will be automatically updated, and a refund of the difference will be issued, and your order will be shipped.
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23. Can I place an order directly and send it to my boyfriend/girlfriend as a gift?
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A: Yes, you can. Just fill in your boyfriend/girlfriend's address in the delivery address field.
However, it is recommended that the phone number and email address be filled in with the buyer's own information.
After purchase, product information and photos will be sent to the buyer via email or WhatsApp.
24. After placing an order, do I need to make payment directly via FPS or bank transfer?
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A: Yes. After placing the order, the bank/FPS payment information will be displayed.
Please complete your payment promptly so you can receive your goods faster.
If payment is not received within 48 hours, the order will be automatically cancelled.
25. If you need a refund due to stock shortage and use FPS, what should you be aware of?
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- If you choose to receive a refund via Faster Payment System (FPS), remember to provide the correct phone number and account name, and also confirm which bank your FPS phone number is linked to.
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- Because once the money is transferred out, neither we nor the bank can find out which bank your default bank is. We can only provide our bank's payment records.
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- You'll have to contact your bank yourself to check the deposit status. Sorry!
LONDON KELLY Store Address: Shops 1229-30, 1241-42, 12/F, Grandview Commercial Centre, 8 Hysan Avenue, Causeway Bay, Hong Kong
Business Hours:
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Tuesday: 16:30 - 19:30
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Thursday: 16:30 - 19:30
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Friday: 16:30 - 19:30
Payment methods
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Online: Visa, MasterCard, FPS, PayPal, WeChat Pay, Alipay
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Retail stores: Visa, Mastercard, UnionPay, and other cards and mobile payment options.
Shipping Information
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Hong Kong Local: Free shipping (orders above HKD 345)
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Other regions: HKD 250 (Free shipping on orders over HKD 5000)
If you have any questions, please contact us via WhatsApp or email!
We hope this summary helps you better understand Londonkelly's services! Please feel free to contact us if you have any further questions.
LONDONKELLY.COM.HK
Why not contact us? Why not contact us?
LONDONKELLY provides you with professional personal shopping services.
Help you save precious time and money.
Have you ever wasted a lot of time looking for the products you like?
London Kelly helps you find your dream property quickly and accurately!
Our services can simplify the tedious shopping process and help you save more time.
If you have any difficulties, feel free to contact us.
To speed up the process, please provide product photos and models
Or a photo of the product label.
Process: Provide the product photo or model you want.
We will provide you with a quote promptly.
Send payment link.
Fast delivery: Fast delivery takes 3 to 5 days, standard delivery takes 5 to 14 days.
On average, you can receive the goods within 5 to 10 days. (Except Saturdays and Sundays)
*Please refer to the FAQ page for details.
European brand products are usually cheaper than Hong Kong ,
And you can receive your delivery easily from the comfort of your home.
Whether it's a classic or a new style, we can meet your needs.
Query:
PREMIUM DESK (Cantonese/Mandarin/ENG)
LONDONKELLY.COM.HK
